Website Privacy Policy

1. Introduction

Welcome to the Vacation Weight website ("Website"), operated by Ellaho LLC ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website at vacationweight.com.

We are committed to protecting your privacy and handling your data in an open and transparent manner.

Important: This Privacy Policy applies to the Website only. When the Vacation Weight mobile app launches, a separate Privacy Policy will apply to app usage and will be provided at that time.

2. Information We Collect

2.1 Waitlist Information

When you join our waitlist, we collect:

• Name: Your first and last name
• Email Address: To send you launch notifications and updates
• Signup Date: When you joined the waitlist

2.2 Automatically Collected Information

When you visit our Website, we automatically collect:

• Usage Data: Pages visited, time spent, navigation patterns
• Device Information: Browser type, operating system, device type, screen resolution
• Analytics Data: Anonymized visitor statistics through Vercel Analytics (privacy-friendly, no cookies, no cross-site tracking)

2.3 Cookies and Tracking

We use minimal cookies on this Website:

• Essential Cookies: Only used to remember that you've dismissed our cookie notice (stored locally in your browser)
• Analytics: Vercel Analytics collects anonymized, aggregated data without using cookies, personal identifiers, or cross-site tracking. No consent is required for this privacy-friendly analytics.

We do not use:

• Marketing or advertising cookies
• Retargeting or tracking pixels
• Third-party tracking cookies
• Social media cookies

A notice banner appears on your first visit to inform you about our cookie usage. You may dismiss this notice at any time.

3. How We Use Your Information

We use the information we collect to:

• Process your waitlist signup and send you a confirmation email
• Notify you when Vacation Weight launches and provide early access information
• Send you updates, announcements, and wellness tips (with your consent)
• Respond to your inquiries and provide customer support
• Analyze Website usage and improve user experience
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Email Service Provider: Resend.com for sending waitlist emails (they process data on our behalf)
• Hosting Provider: Vercel for website hosting and analytics
• Legal Requirements: When required by law, court order, or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to you)

All third-party service providers are contractually required to maintain the confidentiality and security of your information and may only use it for the purposes we specify.

5. Data Retention

We retain your waitlist information:

• Until you request deletion
• Until you unsubscribe from our emails
• Until the app launches and we transition waitlist members to app users
• Or as required by law

You may request deletion of your information at any time by contacting support@vacationweight.com.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

General Rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Opt-Out: Unsubscribe from email communications at any time (click "unsubscribe" in any email)
• Data Portability: Request your data in a portable format (CSV or JSON)

California Residents (CCPA):

If you are a California resident, you have additional rights:

• Right to know what personal information we collect and how it's used
• Right to delete your personal information
• Right to opt-out of sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your privacy rights

European Residents (GDPR):

If you are in the European Economic Area (EEA), you have rights under GDPR:

• Right to access, rectification, and erasure of your data
• Right to restriction of processing and data portability
• Right to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at support@vacationweight.com. We will respond within 30 days.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure storage with reputable service providers
• Access controls and authentication
• Regular security assessments

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in the United States, where our servers and service providers are located. If you are accessing the Website from outside the United States, please be aware that:

• We comply with applicable data protection laws
• We implement appropriate safeguards for international transfers
• We use service providers that comply with GDPR and other privacy frameworks

9. Children's Privacy

The Website and Vacation Weight app are intended for users aged 18 and older. We do not knowingly collect personal information from anyone under 18 years of age. If you believe we have collected information from someone under 18, please contact us immediately at support@vacationweight.com and we will delete it promptly.

10. Third-Party Links

Our Website may contain links to third-party websites or services (such as app stores). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Do Not Track

Some browsers have a "Do Not Track" feature. Because there is no industry standard for how to respond to these signals, our Website does not currently respond to Do Not Track browser settings. However, we use privacy-friendly analytics that do not track individual users across websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending an email to waitlist members if changes are significant

Your continued use of the Website after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Ellaho LLC

Email: support@vacationweight.com

Website: vacationweight.com

We will respond to your request within 30 days of receipt.